Warranty
Draft. This policy is prepared for review and has not yet been approved by legal counsel. Terms that depend on company registration, jurisdiction or agreed Incoterms are deliberately left open rather than stated speculatively.
Parts supplied by AutoDirectX carry the warranty granted by the manufacturer of the part. We pass through and administer that warranty; we do not shorten it.
Warranty duration differs by manufacturer and by product line, so a single site-wide figure would be inaccurate. The applicable warranty is stated in the quotation and on the manufacturer documentation supplied with the goods.
To raise a warranty claim, write to info@autodirectx.com with the quotation reference, the part number, the vehicle it was fitted to and a description of the failure.
Warranty does not cover damage from incorrect fitment, use outside the manufacturer's specification, or continued operation after a fault became apparent.